About Alder & Copper

Alder & Copper sells the objects coffee is made and served with: porcelain, crystal, wood, cloth, and machines. We also write about equipment we do not stock, including equipment we think you should buy instead of ours.

Who we are

Alder & Copper is a trading name of FounderWise, LLC, a limited liability company registered in the State of Delaware, United States, file number 10642038, with a business address at 169 Madison Ave, STE 55606, New York, NY 10016, United States. We sell and ship within the United States only.

You can reach a person at hello@alderandcopper.com, usually within one business day, Monday to Friday. Privacy questions go to privacy@alderandcopper.com.

How this shop actually works

We do not hold most of our stock. When you order, the piece is packed and sent to you directly by the workshop or distributor that makes or stocks it.

That costs you something real, so here it is first. Delivery takes longer than a warehouse would, usually 5 to 17 business days in total. If you order two pieces from two different makers, they arrive in two parcels on two different days. You are charged shipping once.

What it buys is a shelf we could not otherwise carry. Holding stock across porcelain, crystal, wood, cloth and machines would mean carrying one of them and calling it a range. We would rather tell you where the parcel comes from than pretend there is a warehouse behind the website.

What we know about each piece, and what we do not

Every product carries a provenance label with three values: Verified, Vendor-attested, or Unknown. Verified means we hold documentation. Vendor-attested means the supplier told us and we have not independently checked. Unknown means nobody has told us anything yet.

Most of our catalogue reads Unknown today. That is not an oversight, it is the honest count, and we publish it rather than inferring a better one from a product name. A grading scale that hides its own failures is not a standard.

The Journal

The writing is not marketing attached to a shop. It is the reason to trust the shop. It names equipment we cannot sell you, says what a piece will not do before saying what it does, and prices things with the date attached, because an undated price becomes a lie within a year.

If the cheaper answer is the better answer for most people, the Journal says so. We lose that sale and keep the reader.

Policies

The full terms are in Shipping, Refunds and returns, Terms of service, and Privacy.